Report technical difficulties
This page can assist you with content issues or technical difficulties you may be experiencing on the ½ñÈÕÈÈÃÅʼþportals or website.
For current and planned system outages, upgrades or interruptions, see service availability.
How can we help?
Refer to the information below to ensure we can assist you as quickly as possible:
½ñÈÕÈÈÃÅʼþportals
Includes:
Refer to Report ½ñÈÕÈÈÃÅʼþportal issues below if your issue relates to:
- logging in and password resets
- submitting or filling out an online form
- updating your company details
- company search register (e.g. paid for a document but haven't received it)
- a portal page displaying an error message or broken link(s)
- difficulty accessing content on a portal using assistive technologies
- other technical issues relating to ½ñÈÕÈÈÃÅʼþportals.
½ñÈÕÈÈÃÅʼþwebsites
Includes:
Refer toÌýReport ½ñÈÕÈÈÃÅʼþwebsite issues below if your issue relates to:
- a webpage displaying an error message or broken link(s) on our website
- website contentÌý
- submitting or filling out an online form on the website
- difficulty accessing content on the ½ñÈÕÈÈÃÅʼþwebsite using assistive technologies
- applying for a job via the Careers at ½ñÈÕÈÈÃÅʼþwebsite
- other technical issues relating to the ½ñÈÕÈÈÃÅʼþwebsites.
Report ½ñÈÕÈÈÃÅʼþportal issues
To report technical difficulties on an ½ñÈÕÈÈÃÅʼþportal, use the form button below. We aim to respond to your enquiry within 2 business days. You can also refer to our troubleshooting tips ²ú±ð±ô´Ç·É.Ìý
How to fill out the enquiry form
When completing the general enquiry form:
- select the topic you are enquiring about from the first drop-down menu (e.g. Company or Business Name)
- select 'Online user help' from the second drop down menu
- outline the difficulty you are experiencing in the 'My question is about...' text box
- complete your personal details and submit your enquiry.
Note: You may not need to complete the 'Entity Number' or 'Entity Name' fields.
Troubleshooting tips
Refer to our troubleshooting guides and FAQS which may also assist you:
Report ½ñÈÕÈÈÃÅʼþwebsite issues
Report issues on ½ñÈÕÈÈÃÅʼþwebsite
To report technical difficulties on the ½ñÈÕÈÈÃÅʼþwebsite (asic.gov.au) such as:
- a webpage displaying an error message or broken link(s) on our website
- website contentÌý
- submitting or filling out an online form on the ½ñÈÕÈÈÃÅʼþwebsite
- applying for a job via the Careers at ½ñÈÕÈÈÃÅʼþwebsite
- difficulty accessing content on the ½ñÈÕÈÈÃÅʼþwebsite using assistive technologies.
- make general comment or suggestion
Email feedback@asic.gov.au.
Report issues for Careers at ½ñÈÕÈÈÃÅʼþwebsite
To report technical difficulties on the ½ñÈÕÈÈÃÅʼþwebsite (careers.asic.gov.au) such as:
- a webpage displaying an error message or broken link(s)
- difficulty applying for a job via the Careers at ½ñÈÕÈÈÃÅʼþwebsite
- difficulty accessing content on the ½ñÈÕÈÈÃÅʼþwebsite using assistive technologies.
Email careers@asic.gov.au.