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REP 588 Consumers’ experiences with the sale of direct life insurance

Released 30 August 2018

This report was commissioned by ½ñÈÕÈÈÃÅʼþand produced by Susan Bell Research.

It sets out the results of research into consumers’ experiences in buying life insurance directly—that is, without getting personal advice from a financial adviser or buying through a group arrangement like superannuation.

The products covered by the research include term life, accidental death, trauma, total and permanent disability (TPD) and income protection insurance.

Last updated: 30/03/2021 09:27