REP 588 Consumers’ experiences with the sale of direct life insurance
Released 30 August 2018
This report was commissioned by ½ñÈÕÈÈÃÅʼþand produced by Susan Bell Research.
It sets out the results of research into consumers’ experiences in buying life insurance directly—that is, without getting personal advice from a financial adviser or buying through a group arrangement like superannuation.
The products covered by the research include term life, accidental death, trauma, total and permanent disability (TPD) and income protection insurance.